Objectives: This position is to fulfill the tasks of overdue retail accounts collection as-signed by company, help the team achieve all kinds of collection goals set by the depart-ment, and assist the senior collection agent in the team building and development.
? Conduct overdue telephone collection as directed by collection manager
? Ensure all collection processes in accordance with Chinese legal & regulatory re-quirements, as well as adhering to BBAFCs corporate policies and task manuals
? Process data in CMS system in accurate and efficient manner to ensure the job quality and data integrity
? Assist to make collection reports and improve the work processes
? Carry out other ad hoc assignments, support or projects as required by the busi-ness.
? College degree or above.
? Have a basic knowledge of law, acquainted with the after-loan workflow about the au-to finance is preferred.
? Have a strong problem-solving capability, diligent and self-motivated.
? Highly responsible person with strong psychological resilience
? Good communication and negotiation skills